Privacy, Terms

TDIY Marketing Return/Refund Policy

We want you to be thrilled with your purchases. Your statement will say The Day Is Young, LLC (TDIY Marketing). TDIY Marketing has a 30-day, full satisfaction guarantee. If you are not completely satisfied, all products can be returned or refunded minus shipping and handling within 30 days of purchase. If a product needs to be returned or refunded, please send an email to Misty Young at mistyyoung at me dot com and put return/refund in the subject. Alternatively, you can return a physical product (such as a book) to TDIY Marketing, PO BOX 18465 Reno, NV 89511. In either case, although we have a no questions asked policy, if you feel inclined, please let us know why you are returning the item so we can evolve and provide better products and services to future customers. After the return has been received, the refund will be processed via the original payment method within 15 business days. There is no need to return item in original package.

TDIY Marketing Privacy Policy

Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed. Any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: The privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those individual sites.

Collection of Information
TDIY Marketing collects personally identifiable information, like names, postal and email addresses, phone numbers, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/Tracking Technology
TDIY Marketing’s website may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By e-mail: mistyyoung at me dot com
By Phone: (530) 305-3599

We reserve the right to make changes to this policy. Any changes to this policy will be posted.

 

TDIY Marketing Terms and Conditions

Payment

All payments are due upon receipt. If a payment is not received or payment method is declined, the buyer forfeits the ownership of any items purchased. If no payment is received, no items will be shipped.

Shipping Policies

Shipping will be paid for by the buyer in the amount agreed upon by the seller at the time of purchase. TDIY Marketing processes all shipments through UPS. If an item is lost during shipping, the total cost of item, including shipping, will be refunded to the buyer by TDIY Marketing. Shipping costs will increase if shipping internationally. If an item is damaged during shipping, TDIY Marketing will replace the item to the customer and work with UPS for recovery.

Refund/Return Policy

TDIY Marketing has a 30 day full satisfaction guarantee. If you are not completely satisfied, all products can be returned or refunded minus shipping and handling within 30 days of purchase. If a product needs to be returned or refunded, please send an email to Misty Young at mistyyoung at me dot com with return/refund in the subject. At that time, instructions including a mailing address will be provided. After the return has been received, the cost will be refunded via the original payment method within 15 business days. There is no need to return item in original package.

Cancellation

An item may be cancelled up until payment has been processed. Once payment has been processed, the buyer is responsible for payment.

Complaints

Any complaints may be sent to Misty Young at mistyyoung at me dot com or (530) 305-3599. Each case will be handled individually with a goal for complete and total customer satisfaction.

Legalities

TDIY Marketing is not responsible for any health or safety concerns once the buyer has received the item. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility.

These terms and conditions are subject to change.

 

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